Bilingual AI receptionist for Canadian trades

Missed calls become missed jobs.

Front&Center answers when you can’t, in English or French, books the job, and texts you the details, so the lead stays with your business.

  • 14-day free trial · 30-day money-back
  • Keep your number
  • English & French
  • Cancel anytime
Call ended(416) 555-0142 1:06
  1. Your phone rang 4 times. No answer, so it forwarded.
  2. ReceptionistThanks for calling Summit Heating, how can I help?
  3. CallerMy furnace stopped working and it’s freezing in here.
  4. ReceptionistSorry to hear that. I can send a technician tomorrow at 9:30 or 1:00. Which works?
  5. Caller9:30, please. It’s 18 Maple Crescent.
  6. ReceptionistYou’re booked for 9:30 tomorrow at 18 Maple Crescent. I’ll text you a confirmation.
  7. Texted to the callerYou’re all set for furnace repair around tomorrow 9:30. See you then!
Booked · in your calendar

8:59 PMAt the phone

(437) 555-0104What are your weekend hours?Answered and texted your hours

Calls
8
You picked up
2
Front&Center handled
6
Voicemail
0
A sample workday for a heating and cooling shop. Your phone rings first; calls you can’t take forward to Front&Center.
  1. 7:39 AM, Following up on a quote: You picked up.
  2. 9:13 AM, No heat since this morning: handled by Front&Center. Visit held Thu 10:30, confirmation texted..
  3. 10:50 AM, Do you service Mississauga?: handled by Front&Center. Answered from your service area..
  4. 12:20 PM, Quote for a new furnace: handled by Front&Center. Added to your callback queue..
  5. 2:05 PM, Supplier confirming a delivery: handled by Front&Center. Message taken, summary sent to you..
  6. 5:11 PM, Returning your call: You picked up.
  7. 7:33 PM, AC stopped cooling: handled by Front&Center. Visit held Fri 9:00, confirmation texted..
  8. 8:45 PM, What are your weekend hours?: handled by Front&Center. Answered and texted your hours..

What your callers hear

It answers like your office,
even when you’re on a roof

Front&Center greets callers with your business name, asks the questions you would, and answers from what you’ve taught it. Each call lands in your dashboard with a summary and the next step.

Summit Comfort Heating & Cooling(416) 555-0198 2:14Booking held
  1. ReceptionistHi, thanks for calling Summit Comfort Heating and Cooling, how can I help you?
  2. CallerMy furnace won’t kick on and it’s freezing tonight.
  3. ReceptionistI’m sorry you’re dealing with that. I can take your address and book a diagnostic — mornings fill up first. What’s the best number to reach you?
  4. Caller416-555-0198. Can someone come tomorrow morning?
  5. ReceptionistI can hold 9:30 or 11:00 tomorrow. Which works? I’ll text you a confirmation.
Reason
My furnace won’t kick on and it’s freezing tonight.
Wants
Can someone come tomorrow morning?
Callback
(416) 555-0198
Next step
Visit held: 9:30 or 11:00 tomorrow. Caller picks a time.

Thanks for calling Summit Comfort Heating & Cooling. Your visit request is held — we’ll text to confirm the time.

Keep your number

Customers keep dialing
the number they already know

Your phone still rings first. Only the calls you don’t pick up forward to Front&Center, through your carrier’s no-answer forwarding.

Call pathWorks with
  • Rogers
  • Bell
  • TELUS
  • Freedom
  • VoIP / Internet phone
  1. Customer calls(416) 555-0142
  2. Your phone ringsSame number as always
  3. No answerCarrier forwards the call
  4. Front&Center answersBooks, answers, or takes a message
  1. Step 1

    Verify your business number

    Confirm the line is yours with a quick code. We give you a private routing number.

  2. Step 2

    Turn on no-answer forwarding

    Setup shows the exact steps for your carrier, so unanswered calls go to the routing number.

  3. Step 3

    Run the connection test

    We ring your line, you let it go, and the receptionist confirms everything works.

The math

One recovered job
can pay for the month

Put in what a typical job is worth to you. The comparison updates as you type.

Jobs saved from missed calls, per month
1
Plan

$800 back for a $300 month on Growth.

Recovered work$800
Growth plan$300

That’s 2.7× what the plan costs. Prices in CAD, per month.

Trades

Made for trades that can’t
stop work to answer the phone

We’re onboarding HVAC, plumbing, electrical, roofing, and other home-service teams now. See how missed calls show up in your trade.

What it handles

More than an answering service,
built for trades

The things a good office manager does on a call, from the first ring to the deposit. Most of it is on every plan.

  • Recognises your regulars

    Greets returning customers and knows the furnace you installed last fall — after checking it’s really them.

  • Quotes only your prices

    Set a price or a range for each service. It quotes nothing else, and flags it for you if it ever does.

  • Knows when you’re closed

    At 9pm it says you’re closed and books the morning, instead of promising a callback in 15 minutes.

  • Emergencies first

    Gas smell, flooding, no heat: safety advice first, then a text to you right away (or your on-call phone, Growth and up).

  • Books it, or you approve it

    Books straight onto your calendar, or holds the time for you to confirm. The caller gets a text either way.

  • Texts callers who hang up

    Someone hangs up without a word? They get a text asking how you can help, and their reply lands in Callbacks.

  • Hands off with a brief

    Wants a person? It transfers the live call and tells whoever picks up who’s calling and why (Growth and up).

  • Photos and deposits by text

    Texts a private link for photos of the problem (Starter and up) and a Stripe link for your deposit (Growth and up). Never card numbers by voice.

  • Learns what it missed

    Questions it couldn’t answer come to you. Answer once and it uses that answer on the next call (Starter and up).

Compare everything in each plan

Pricing

Pricing, once
you’ve heard it

Hear the AI first. Every plan starts with a 14-day free trial and a 30-day money-back guarantee.

Solo

$79CAD / month

For one-truck operators who can't pick up on the job.

  • 150 caller minutes / month
  • Answers missed & after-hours calls in English or French
  • Books jobs into your calendar
  • Recognises returning callers
  • Quotes only your approved prices
  • Emergency triage with safety advice
  • Missed-call text-back & callback queue

Starter

$150CAD / month

For small shops that miss a handful of calls a day.

  • 500 caller minutes / month
  • Everything in Solo, for up to 5 teammates
  • Asks callers for photos of the problem
  • Train from misses: fix what the AI didn't know

Scale

$750CAD / month

For multi-crew shops that want the AI chasing leads, not just answering.

  • 5,000 caller minutes / month
  • Everything in Growth, for up to 25 teammates
  • Calls new web & Google leads back in under a minute
  • Estimate follow-up, tune-up reminder & win-back campaigns
  • Priority support

Enterprise

Custom

Custom minutes, onboarding, and pricing for larger teams — talk to us.

  • Custom caller minutes & pricing
  • Everything in Scale
  • Dedicated onboarding help
  • Volume / multi-location options

Prices in Canadian dollars, plus applicable tax. Compare every feature. Change plans anytime in Settings. Enterprise is custom — email us.

Questions

What trades owners ask
before they switch it on

Straight answers on numbers, pricing, and how it handles a call. See all questions.

  • What is Front&Center?

    Front&Center is an AI receptionist built for Canadian trades and home-service businesses such as HVAC, plumbing, electrical, roofing, cleaning, landscaping and pest control. When you can’t pick up, it answers the call in your business’s name, asks the questions you would, answers from what you’ve taught it, books the job into your calendar, and sends you a summary. You keep your existing phone number.

  • Do I have to change my business phone number?

    No. You keep the number your customers already know. Front&Center gives you a private routing number, and you turn on no-answer (conditional) forwarding with your carrier so only the calls you don’t pick up go to the AI.

  • How much does an AI receptionist cost in Canada?

    Front&Center plans are priced in Canadian dollars: Solo $79 CAD/month (150 caller minutes), Starter $150 CAD/month (500 caller minutes), Growth $300 CAD/month (1,500 caller minutes), Scale $750 CAD/month (5,000 caller minutes). Enterprise pricing is custom. Every self-serve plan starts with a 14-day free trial and has a 30-day money-back guarantee, with no contracts.

  • Does it speak French?

    Yes. Every plan answers calls and sends texts in English or French, which matters for businesses serving Quebec, Ontario, New Brunswick and other bilingual markets.

  • Does it answer after hours and on weekends?

    Yes. Forwarded calls are answered any time, day or night. It knows your business hours, so after hours it can still take the job details, offer the next open slot, and flag urgent calls like floods, no heat or gas smells so you can decide whether to call back right away.

  • How is an AI receptionist different from an answering service?

    A traditional answering service uses live agents who usually take a message from a script and bill per minute or per call. An AI receptionist answers instantly, any time, never puts callers on hold, knows your services and prices, books directly into your calendar, and costs a flat monthly fee. An answering service can be a better fit if you need a human for complex or sensitive conversations.

Stop losing jobs to missed calls.

Hear Front&Center answer a call, then set it up on your number.