Help & support

Questions, go-live tips, and how to keep your existing number.

Contact

Email support@frontandcenter.ca — we usually reply within one business day.

You don’t have to throw away the number customers already know. Common approaches:

Put Front&Center on Google / your website as the primary call number for new leads.
Forward missed calls from your old line to your Front&Center number (carrier setting). Exact steps vary by provider — look for “call forwarding” or “no answer forwarding” in your phone or VoIP admin.
Test first: call your Front&Center number, confirm the greeting and owner alert, then flip the public listing.

Start trial and claim a local area-code number
Finish Setup essentials (hours, staff phone, owner alerts)
Place a real test call and confirm staff rings first (unless you chose AI-first)

Manage or cancel anytime from Settings → Manage billing (Stripe portal). Trials are 7 days; cancel before day 8 to avoid the first charge.