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AI receptionist for appliance repair businesses in Canada

A warm fridge full of groceries won’t wait for morning.

The fridge quit overnight and the groceries are going warm. Front&Center speaks to callers in English or French while you’re under a counter with the water line off. It asks which appliance and what it’s doing, books the service call on your calendar, and gets the fridge and freezer jobs to your phone as texts right away.

Hear it answer an appliance repair callStart 14-day free trial
  • 14-day free trial · 30-day money-back
  • Keep your number
  • English & French
  • Cancel anytime
Drummond Appliance Care(613) 555-0121 2:14Booking held

What the caller heard

  1. ReceptionistThanks for calling Drummond Appliance Care. How can I help you?
  2. CallerMy dryer runs but nothing heats and the clothes come out cold.
  3. ReceptionistI can book a diagnostic visit and note no heat. What’s the brand, and the best number to reach you?
  4. CallerIt’s a Whirlpool. 613-555-0121. Could someone come this week?
  5. ReceptionistThursday at 1:00 or Friday morning are open. Which works? I’ll text you the confirmation.

What lands in your dashboard

Reason
My dryer runs but nothing heats and the clothes come out cold.
Wants
It’s a Whirlpool. . Could someone come this week?
Callback
(613) 555-0121
Next step
Visit held. Caller picks a time.

Text sent to the caller

Thanks for calling Drummond Appliance Care. Your visit request is held. We’ll text to confirm the time.

The problem

Why appliance repair owners
miss jobs

Fridge and freezer emergencies get flagged to you right away with the appliance, the brand and the symptoms. Everything else becomes a booked service call while you finish the one you’re on.

  • A dead fridge is spoiled groceries by morning

    Nobody leaves a warm fridge for a callback. They call three repair companies and book the first one that picks up.

  • The machine is apart and your hands are full

    Answer the phone and the job takes twice as long. Don’t answer and the call goes to the next name on the list.

  • The phone rings with brand and model questions

    “Do you fix my washer? Do you stock the part?” Voicemail answers none of it, and an unanswered question is a booking that never happens.

How it works

Three steps, and your customers
never dial a new number

  1. Step 1

    A call comes in

    Your phone still rings first. If you can’t answer, Front&Center picks up.

  2. Step 2

    The AI handles it

    It answers in your company’s name, asks what the job is and where, answers questions from what you’ve told it, and books a time or takes a message.

  3. Step 3

    You get the lead

    You get an alert with a summary. The recording and transcript are in your dashboard, and a text follow-up keeps the job from going cold.

The math

One recovered job
can pay for the month

We started the calculator with an example appliance repair job. Change it to what your jobs are worth.

Jobs saved from missed calls, per month
1
Plan

$250 recovered against $300 on Growth.

Recovered work$250
Growth plan$300

Below the plan cost — enter your real average job value to check. Prices in CAD, per month.

Pricing

Pricing, once
you’ve heard it

Every plan starts with a 14-day free trial, and you have 30 days after your first payment to ask for a full refund.

30-day money-back guarantee14-day free trialNo contracts

Solo

$79CAD / month

or $790 CAD a year (2 months free)

For one-truck operators who can't pick up on the job: the phone gets answered and every call is on record, so you can see exactly what you missed.

  • 150 caller minutes / month
  • Answers missed & after-hours calls in English or French
  • Books jobs into your calendar
  • Emergency triage with safety advice
  • Missed-call text-back & callback queue
  • Every call on record: summary, transcript, recording, lead details and call problems
Start my free trial

14-day free trial, 30-day money-back guarantee

Starter

$150CAD / month

or $1,500 CAD a year (2 months free)

For a small crew that wants the AI getting better every week: it learns from every miss, texts callers for photos, and holds each booking until you approve it.

  • 500 caller minutes / month
  • Everything in Solo, for up to 5 teammates
  • Train from misses: answer a question once, it uses it on the next call
  • Asks callers for photos by text, on the call
  • Approve each booking before it's confirmed
Start my free trial

14-day free trial, 30-day money-back guarantee

Growth

Recommended

$300CAD / month

or $3,000 CAD a year (2 months free)

For multi-crew shops that want to see what the answering is worth: the weekly money recovered report, deposits taken on the call, and your CRM in step.

  • 1,500 caller minutes / month
  • Everything in Starter, for up to 10 teammates
  • Weekly money recovered report
  • Deposit links paid to your Stripe
  • Briefed transfers and on-call rotation
  • Two-way Jobber and HubSpot sync, plus custom lookups
Start my free trial

14-day free trial, 30-day money-back guarantee

Scale

$750CAD / month

or $7,500 CAD a year (2 months free)

For multi-location shops that want the AI working new leads and past customers on top of the answering.

  • 5,000 caller minutes / month
  • Everything in Growth, for up to 25 teammates
  • Calls new web & Google leads back in under a minute
  • Website chat and Google review requests
  • Estimate follow-up, tune-up reminder & win-back campaigns
  • Priority support
Start my free trial

14-day free trial, 30-day money-back guarantee

Talk to us

Enterprise

Custom

Custom minutes, onboarding and pricing for larger teams. Talk to us.

  • Custom caller minutes & pricing
  • Everything in Scale
  • Dedicated onboarding help
  • Volume / multi-location options
Contact usTalk to us

Prices in Canadian dollars, plus applicable tax. Compare every feature. Change plans anytime in Settings. Enterprise is custom: email us.

Questions

Appliance repair owners ask
before switching it on

  • Can an AI receptionist answer calls for my appliance repair business?

    Yes. The fridge quit overnight and the groceries are going warm. Front&Center speaks to callers in English or French while you’re under a counter with the water line off. It asks which appliance and what it’s doing, books the service call on your calendar, and gets the fridge and freezer jobs to your phone as texts right away. Fridge and freezer emergencies get flagged to you right away with the appliance, the brand and the symptoms. Everything else becomes a booked service call while you finish the one you’re on.

  • What does the AI say when a appliance repair customer calls?

    It answers in your business’s name, for example “Thanks for calling Drummond Appliance Care. How can I help you?”, then asks what the job is, how urgent it is and where it is, answers questions about your services, and offers open appointment times or takes a message for a callback.

  • How much is one missed appliance repair call worth?

    Say a typical job in Appliance repair is worth $250+. That’s an example; yours may be more or less. If a missed call goes to a competitor, that’s the job you lose. Recovering a single job like that in a month would cover the Solo plan at $79 CAD.

  • How much does an AI receptionist cost for a appliance repair company?

    Front&Center starts at $79 CAD/month on the Solo plan. Growth, at $300 CAD/month, adds the money recovered report, deposit links, briefed transfers and on-call, Jobber, HubSpot and custom lookups. Google review requests are on Scale at $750 CAD/month. Every plan starts with a 14-day free trial.

  • Do I keep my appliance repair business phone number?

    Yes. Your phone still rings first. Only the calls you don’t answer are forwarded to Front&Center through your carrier’s no-answer forwarding, so customers keep dialing the number they already know.

Other trades

Also answering for
these trades

Working out whether it’s worth it? Read what missed calls cost a trades business and how to forward missed calls in Canada. See all trades we serve.

Put Front&Center on your appliance repair line.

Hear it take a appliance repair call first. Setup is three steps from a computer, and you keep your number.

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