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AI receptionist for carpet and upholstery cleaning businesses in Canada

Red wine on the sofa is a tonight problem.

The dog has an accident on the living room carpet and the wine stain on the sofa is still fresh. Front&Center answers the phone in English or French while the extractor is running in the next room. It asks what needs cleaning and what happened, books the visit on your calendar, and texts you the stain calls that can’t sit overnight.

Hear it answer a carpet and upholstery cleaning callStart 14-day free trial
  • 14-day free trial · 30-day money-back
  • Keep your number
  • English & French
  • Cancel anytime
FreshWeave Carpet Care(416) 555-0140 2:14Booking held

What the caller heard

  1. ReceptionistThanks for calling FreshWeave Carpet Care. How can I help you?
  2. CallerThe dog had an accident on the living room carpet, and there’s a wine stain on the sofa.
  3. ReceptionistI can book a visit for both and mark the stains so the technician comes prepared. Is the sofa fabric or leather?
  4. CallerFabric. This week if you can fit us in.
  5. ReceptionistWednesday at 1:00 or Thursday afternoon. Which works? I’ll text you the confirmation.

What lands in your dashboard

Reason
The dog had an accident on the living room carpet, and there’s a wine stain on the sofa.
Wants
Fabric. This week if you can fit us in.
Callback
(416) 555-0140
Next step
Visit held. Caller picks a time.

Text sent to the caller

Thanks for calling FreshWeave Carpet Care. Your visit request is held. We’ll text to confirm the time.

The problem

Why carpet and upholstery cleaning owners
miss jobs

Stain calls get flagged to you right away. Full cleans get booked with the rooms, the fabric and the stain noted before you unload the machine.

  • Stains and pet accidents are panic calls

    A spill on a white rug or a pet accident on the bedroom carpet gets a call within the hour. They book whoever answers and can come this week.

  • Move-in and move-out dates don’t move

    Cleaning booked around a closing or a handover date is time-locked. Miss the call and the slot fills with someone else’s move.

  • The machine is loud and your hands are wet

    A running extractor in the next room means no calls taken. By evening the homeowner has booked another company.

How it works

Three steps, and your customers
never dial a new number

  1. Step 1

    A call comes in

    Your phone still rings first. If you can’t answer, Front&Center picks up.

  2. Step 2

    The AI handles it

    It answers in your company’s name, asks what the job is and where, answers questions from what you’ve told it, and books a time or takes a message.

  3. Step 3

    You get the lead

    You get an alert with a summary. The recording and transcript are in your dashboard, and a text follow-up keeps the job from going cold.

The math

One recovered job
can pay for the month

We started the calculator with an example carpet and upholstery cleaning job. Change it to what your jobs are worth.

Jobs saved from missed calls, per month
1
Plan

$300 back for a $300 month on Growth.

Recovered work$300
Growth plan$300

That’s 1× what the plan costs. Prices in CAD, per month.

Pricing

Pricing, once
you’ve heard it

Every plan starts with a 14-day free trial, and you have 30 days after your first payment to ask for a full refund.

30-day money-back guarantee14-day free trialNo contracts

Solo

$79CAD / month

or $790 CAD a year (2 months free)

For one-truck operators who can't pick up on the job: the phone gets answered and every call is on record, so you can see exactly what you missed.

  • 150 caller minutes / month
  • Answers missed & after-hours calls in English or French
  • Books jobs into your calendar
  • Emergency triage with safety advice
  • Missed-call text-back & callback queue
  • Every call on record: summary, transcript, recording, lead details and call problems
Start my free trial

14-day free trial, 30-day money-back guarantee

Starter

$150CAD / month

or $1,500 CAD a year (2 months free)

For a small crew that wants the AI getting better every week: it learns from every miss, texts callers for photos, and holds each booking until you approve it.

  • 500 caller minutes / month
  • Everything in Solo, for up to 5 teammates
  • Train from misses: answer a question once, it uses it on the next call
  • Asks callers for photos by text, on the call
  • Approve each booking before it's confirmed
Start my free trial

14-day free trial, 30-day money-back guarantee

Growth

Recommended

$300CAD / month

or $3,000 CAD a year (2 months free)

For multi-crew shops that want to see what the answering is worth: the weekly money recovered report, deposits taken on the call, and your CRM in step.

  • 1,500 caller minutes / month
  • Everything in Starter, for up to 10 teammates
  • Weekly money recovered report
  • Deposit links paid to your Stripe
  • Briefed transfers and on-call rotation
  • Two-way Jobber and HubSpot sync, plus custom lookups
Start my free trial

14-day free trial, 30-day money-back guarantee

Scale

$750CAD / month

or $7,500 CAD a year (2 months free)

For multi-location shops that want the AI working new leads and past customers on top of the answering.

  • 5,000 caller minutes / month
  • Everything in Growth, for up to 25 teammates
  • Calls new web & Google leads back in under a minute
  • Website chat and Google review requests
  • Estimate follow-up, tune-up reminder & win-back campaigns
  • Priority support
Start my free trial

14-day free trial, 30-day money-back guarantee

Talk to us

Enterprise

Custom

Custom minutes, onboarding and pricing for larger teams. Talk to us.

  • Custom caller minutes & pricing
  • Everything in Scale
  • Dedicated onboarding help
  • Volume / multi-location options
Contact usTalk to us

Prices in Canadian dollars, plus applicable tax. Compare every feature. Change plans anytime in Settings. Enterprise is custom: email us.

Questions

Carpet and upholstery cleaning owners ask
before switching it on

  • Can an AI receptionist answer calls for my carpet and upholstery cleaning business?

    Yes. The dog has an accident on the living room carpet and the wine stain on the sofa is still fresh. Front&Center answers the phone in English or French while the extractor is running in the next room. It asks what needs cleaning and what happened, books the visit on your calendar, and texts you the stain calls that can’t sit overnight. Stain calls get flagged to you right away. Full cleans get booked with the rooms, the fabric and the stain noted before you unload the machine.

  • What does the AI say when a carpet and upholstery cleaning customer calls?

    It answers in your business’s name, for example “Thanks for calling FreshWeave Carpet Care. How can I help you?”, then asks what the job is, how urgent it is and where it is, answers questions about your services, and offers open appointment times or takes a message for a callback.

  • How much is one missed carpet and upholstery cleaning call worth?

    Say a typical job in Carpet and upholstery cleaning is worth $300+. That’s an example; yours may be more or less. If a missed call goes to a competitor, that’s the job you lose. Recovering a single job like that in a month would cover the Growth plan at $300 CAD.

  • How much does an AI receptionist cost for a carpet and upholstery cleaning company?

    Front&Center starts at $79 CAD/month on the Solo plan. Growth, at $300 CAD/month, adds the money recovered report, deposit links, briefed transfers and on-call, Jobber, HubSpot and custom lookups. Google review requests are on Scale at $750 CAD/month. Every plan starts with a 14-day free trial.

  • Do I keep my carpet and upholstery cleaning business phone number?

    Yes. Your phone still rings first. Only the calls you don’t answer are forwarded to Front&Center through your carrier’s no-answer forwarding, so customers keep dialing the number they already know.

Other trades

Also answering for
these trades

Working out whether it’s worth it? Read what missed calls cost a trades business and how to forward missed calls in Canada. See all trades we serve.

Put Front&Center on your carpet and upholstery cleaning line.

Hear it take a carpet and upholstery cleaning call first. Setup is three steps from a computer, and you keep your number.

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