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AI receptionist for excavation businesses in Canada

When the ground dries out, the digging calls come at once.

The ground dries out in May and every digging job in the county is phoned in the same week. Front&Center picks up in English or French while your machines are on a site. It takes the property and what needs digging, books the site visit on your calendar, and keeps the quote details written down until you can walk the lot.

Hear it answer an excavation callStart 14-day free trial
  • 14-day free trial · 30-day money-back
  • Keep your number
  • English & French
  • Cancel anytime
DeepCut Excavating(416) 555-0140 2:14Booking held

What the caller heard

  1. ReceptionistHi, thanks for calling DeepCut Excavating. What can I do for you?
  2. CallerWe need a trench dug for a water line to the detached garage, about 40 metres.
  3. ReceptionistI can book a site visit to walk the property and quote it. Is there good access for a machine, and does the line cross the driveway?
  4. CallerAccess is fine. It runs along the driveway, not across.
  5. ReceptionistTuesday at 2:00 or Thursday at 9:00 are open for the walkthrough. Which works?

What lands in your dashboard

Reason
We need a trench dug for a water line to the detached garage, about 40 metres.
Wants
Access is fine. It runs along the driveway, not across.
Callback
(416) 555-0140
Next step
Visit held. Caller picks a time.

Text sent to the caller

Thanks for calling DeepCut Excavating. Your visit request is held. We’ll text to confirm the time.

The problem

Why excavation owners
miss jobs

More site visits booked, with the property, the scope and the timing in hand before you haul a machine over.

  • Weather runs your schedule

    Rain pushes jobs and reshuffles the week. Every change needs a call back while new quotes keep coming in.

  • You can’t hear anything over the machines

    An excavator cab is not an office. Voicemails pile up all day and quote requests go cold waiting.

  • Site visits need details

    Access, slopes, locates, what’s in the way. A five-second voicemail sends you an hour out of town for a job you can’t do.

How it works

Three steps, and your customers
never dial a new number

  1. Step 1

    A call comes in

    Your phone still rings first. If you can’t answer, Front&Center picks up.

  2. Step 2

    The AI handles it

    It answers in your company’s name, asks what the job is and where, answers questions from what you’ve told it, and books a time or takes a message.

  3. Step 3

    You get the lead

    You get an alert with a summary. The recording and transcript are in your dashboard, and a text follow-up keeps the job from going cold.

The math

One recovered job
can pay for the month

We started the calculator with an example excavation job. Change it to what your jobs are worth.

Jobs saved from missed calls, per month
1
Plan

$3,500 back for a $300 month on Growth.

Recovered work$3,500
Growth plan$300

That’s 12× what the plan costs. Prices in CAD, per month.

Pricing

Pricing, once
you’ve heard it

Every plan starts with a 14-day free trial, and you have 30 days after your first payment to ask for a full refund.

30-day money-back guarantee14-day free trialNo contracts

Solo

$79CAD / month

or $790 CAD a year (2 months free)

For one-truck operators who can't pick up on the job: the phone gets answered and every call is on record, so you can see exactly what you missed.

  • 150 caller minutes / month
  • Answers missed & after-hours calls in English or French
  • Books jobs into your calendar
  • Emergency triage with safety advice
  • Missed-call text-back & callback queue
  • Every call on record: summary, transcript, recording, lead details and call problems
Start my free trial

14-day free trial, 30-day money-back guarantee

Starter

$150CAD / month

or $1,500 CAD a year (2 months free)

For a small crew that wants the AI getting better every week: it learns from every miss, texts callers for photos, and holds each booking until you approve it.

  • 500 caller minutes / month
  • Everything in Solo, for up to 5 teammates
  • Train from misses: answer a question once, it uses it on the next call
  • Asks callers for photos by text, on the call
  • Approve each booking before it's confirmed
Start my free trial

14-day free trial, 30-day money-back guarantee

Growth

Recommended

$300CAD / month

or $3,000 CAD a year (2 months free)

For multi-crew shops that want to see what the answering is worth: the weekly money recovered report, deposits taken on the call, and your CRM in step.

  • 1,500 caller minutes / month
  • Everything in Starter, for up to 10 teammates
  • Weekly money recovered report
  • Deposit links paid to your Stripe
  • Briefed transfers and on-call rotation
  • Two-way Jobber and HubSpot sync, plus custom lookups
Start my free trial

14-day free trial, 30-day money-back guarantee

Scale

$750CAD / month

or $7,500 CAD a year (2 months free)

For multi-location shops that want the AI working new leads and past customers on top of the answering.

  • 5,000 caller minutes / month
  • Everything in Growth, for up to 25 teammates
  • Calls new web & Google leads back in under a minute
  • Website chat and Google review requests
  • Estimate follow-up, tune-up reminder & win-back campaigns
  • Priority support
Start my free trial

14-day free trial, 30-day money-back guarantee

Talk to us

Enterprise

Custom

Custom minutes, onboarding and pricing for larger teams. Talk to us.

  • Custom caller minutes & pricing
  • Everything in Scale
  • Dedicated onboarding help
  • Volume / multi-location options
Contact usTalk to us

Prices in Canadian dollars, plus applicable tax. Compare every feature. Change plans anytime in Settings. Enterprise is custom: email us.

Questions

Excavation owners ask
before switching it on

  • Can an AI receptionist answer calls for my excavation business?

    Yes. The ground dries out in May and every digging job in the county is phoned in the same week. Front&Center picks up in English or French while your machines are on a site. It takes the property and what needs digging, books the site visit on your calendar, and keeps the quote details written down until you can walk the lot. More site visits booked, with the property, the scope and the timing in hand before you haul a machine over.

  • What does the AI say when a excavation customer calls?

    It answers in your business’s name, for example “Hi, thanks for calling DeepCut Excavating. What can I do for you?”, then asks what the job is, how urgent it is and where it is, answers questions about your services, and offers open appointment times or takes a message for a callback.

  • How much is one missed excavation call worth?

    Say a typical job in Excavation is worth $3,500+. That’s an example; yours may be more or less. If a missed call goes to a competitor, that’s the job you lose. Recovering a single job like that in a month would cover the Growth plan at $300 CAD.

  • How much does an AI receptionist cost for a excavation company?

    Front&Center starts at $79 CAD/month on the Solo plan. Growth, at $300 CAD/month, adds the money recovered report, deposit links, briefed transfers and on-call, Jobber, HubSpot and custom lookups. Google review requests are on Scale at $750 CAD/month. Every plan starts with a 14-day free trial.

  • Do I keep my excavation business phone number?

    Yes. Your phone still rings first. Only the calls you don’t answer are forwarded to Front&Center through your carrier’s no-answer forwarding, so customers keep dialing the number they already know.

Other trades

Also answering for
these trades

Working out whether it’s worth it? Read what missed calls cost a trades business and how to forward missed calls in Canada. See all trades we serve.

Put Front&Center on your excavation line.

Hear it take a excavation call first. Setup is three steps from a computer, and you keep your number.

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