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AI receptionist for generator install and service businesses in Canada

An outage sends every homeowner shopping for a generator.

The power fails across the region and every homeowner wants a standby generator by tomorrow. Front&Center answers in English or French while you’re setting a transfer switch. It takes the size of the home and what they want powered, books the quote visit into your calendar, and flags the no-start calls from customers already sitting in the dark.

Hear it answer a generator install and service callStart 14-day free trial
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Kingsway Generator Service(416) 555-0140 2:14Booking held

What the caller heard

  1. ReceptionistThanks for calling Kingsway Generator Service. How can I help you?
  2. CallerThe power’s been out since last night and our standby generator won’t start.
  3. ReceptionistThat’s urgent, so I’m flagging this for the team right now. What’s the address, and the make and model of the unit?
  4. Caller19 Ridge Road. It’s a Generac, about five years old.
  5. ReceptionistA technician will call you within the hour. I can also hold a service slot at 2:00 today. Shall I?

What lands in your dashboard

Reason
The power’s been out since last night and our standby generator won’t start.
Wants
19 Ridge Road. It’s a Generac, about five years old.
Callback
(416) 555-0140
Next step
Visit held: a service slot at 2:00 today. Caller picks a time.

Text sent to the caller

Thanks for calling Kingsway Generator Service. Your visit request is held. We’ll text to confirm the time.

The problem

Why generator install and service owners
miss jobs

After-storm quote requests get answered and booked while the outage is still in the news. No-start calls get flagged to you with the address and the unit’s make and model.

  • Outages create a week of demand at once

    Power fails across the region and the phones start. Slow answers hand those quotes to the next company.

  • Install days are loud and long

    Pouring a pad, wiring a transfer switch, setting the unit. You’re not near a phone until the truck is packed.

  • A generator that won’t start fails at the worst moment

    Existing customers call in a panic when the unit doesn’t run during an outage. Those calls need to reach you the same hour.

How it works

Three steps, and your customers
never dial a new number

  1. Step 1

    A call comes in

    Your phone still rings first. If you can’t answer, Front&Center picks up.

  2. Step 2

    The AI handles it

    It answers in your company’s name, asks what the job is and where, answers questions from what you’ve told it, and books a time or takes a message.

  3. Step 3

    You get the lead

    You get an alert with a summary. The recording and transcript are in your dashboard, and a text follow-up keeps the job from going cold.

The math

One recovered job
can pay for the month

We started the calculator with an example generator install and service job. Change it to what your jobs are worth.

Jobs saved from missed calls, per month
1
Plan

$8,000 back for a $300 month on Growth.

Recovered work$8,000
Growth plan$300

That’s 27× what the plan costs. Prices in CAD, per month.

Pricing

Pricing, once
you’ve heard it

Every plan starts with a 14-day free trial, and you have 30 days after your first payment to ask for a full refund.

30-day money-back guarantee14-day free trialNo contracts

Solo

$79CAD / month

or $790 CAD a year (2 months free)

For one-truck operators who can't pick up on the job: the phone gets answered and every call is on record, so you can see exactly what you missed.

  • 150 caller minutes / month
  • Answers missed & after-hours calls in English or French
  • Books jobs into your calendar
  • Emergency triage with safety advice
  • Missed-call text-back & callback queue
  • Every call on record: summary, transcript, recording, lead details and call problems
Start my free trial

14-day free trial, 30-day money-back guarantee

Starter

$150CAD / month

or $1,500 CAD a year (2 months free)

For a small crew that wants the AI getting better every week: it learns from every miss, texts callers for photos, and holds each booking until you approve it.

  • 500 caller minutes / month
  • Everything in Solo, for up to 5 teammates
  • Train from misses: answer a question once, it uses it on the next call
  • Asks callers for photos by text, on the call
  • Approve each booking before it's confirmed
Start my free trial

14-day free trial, 30-day money-back guarantee

Growth

Recommended

$300CAD / month

or $3,000 CAD a year (2 months free)

For multi-crew shops that want to see what the answering is worth: the weekly money recovered report, deposits taken on the call, and your CRM in step.

  • 1,500 caller minutes / month
  • Everything in Starter, for up to 10 teammates
  • Weekly money recovered report
  • Deposit links paid to your Stripe
  • Briefed transfers and on-call rotation
  • Two-way Jobber and HubSpot sync, plus custom lookups
Start my free trial

14-day free trial, 30-day money-back guarantee

Scale

$750CAD / month

or $7,500 CAD a year (2 months free)

For multi-location shops that want the AI working new leads and past customers on top of the answering.

  • 5,000 caller minutes / month
  • Everything in Growth, for up to 25 teammates
  • Calls new web & Google leads back in under a minute
  • Website chat and Google review requests
  • Estimate follow-up, tune-up reminder & win-back campaigns
  • Priority support
Start my free trial

14-day free trial, 30-day money-back guarantee

Talk to us

Enterprise

Custom

Custom minutes, onboarding and pricing for larger teams. Talk to us.

  • Custom caller minutes & pricing
  • Everything in Scale
  • Dedicated onboarding help
  • Volume / multi-location options
Contact usTalk to us

Prices in Canadian dollars, plus applicable tax. Compare every feature. Change plans anytime in Settings. Enterprise is custom: email us.

Questions

Generator install and service owners ask
before switching it on

  • Can an AI receptionist answer calls for my generator install and service business?

    Yes. The power fails across the region and every homeowner wants a standby generator by tomorrow. Front&Center answers in English or French while you’re setting a transfer switch. It takes the size of the home and what they want powered, books the quote visit into your calendar, and flags the no-start calls from customers already sitting in the dark. After-storm quote requests get answered and booked while the outage is still in the news. No-start calls get flagged to you with the address and the unit’s make and model.

  • What does the AI say when a generator install and service customer calls?

    It answers in your business’s name, for example “Thanks for calling Kingsway Generator Service. How can I help you?”, then asks what the job is, how urgent it is and where it is, answers questions about your services, and offers open appointment times or takes a message for a callback.

  • How much is one missed generator install and service call worth?

    Say a typical job in Generator install and service is worth $8,000+. That’s an example; yours may be more or less. If a missed call goes to a competitor, that’s the job you lose. Recovering a single job like that in a month would cover the Growth plan at $300 CAD.

  • How much does an AI receptionist cost for a generator install and service company?

    Front&Center starts at $79 CAD/month on the Solo plan. Growth, at $300 CAD/month, adds the money recovered report, deposit links, briefed transfers and on-call, Jobber, HubSpot and custom lookups. Google review requests are on Scale at $750 CAD/month. Every plan starts with a 14-day free trial.

  • Do I keep my generator install and service business phone number?

    Yes. Your phone still rings first. Only the calls you don’t answer are forwarded to Front&Center through your carrier’s no-answer forwarding, so customers keep dialing the number they already know.

Other trades

Also answering for
these trades

Working out whether it’s worth it? Read what missed calls cost a trades business and how to forward missed calls in Canada. See all trades we serve.

Put Front&Center on your generator install and service line.

Hear it take a generator install and service call first. Setup is three steps from a computer, and you keep your number.

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