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AI receptionist for tile and stone businesses in Canada

A leaking shower pan is a call that can’t wait.

The floor by the tub feels soft underfoot, and the call comes in the evening it’s noticed. Front&Center answers in English or French while your crew is setting tile. It asks where the tile is and what’s wrong, books the estimate into your calendar, and flags the leak calls for you.

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  • 14-day free trial · 30-day money-back
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  • English & French
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TrueStone Tile Co.(416) 555-0140 2:14Booking held

What the caller heard

  1. ReceptionistYou’ve reached TrueStone Tile. How can I help?
  2. CallerThe grout in the shower is failing and the floor by the tub feels soft underfoot.
  3. ReceptionistThat sounds like water has gotten behind the tile, so I’m noting it as time-sensitive. Is the ceiling below showing any stains?
  4. CallerThere’s a faint yellow stain in the kitchen ceiling, yes.
  5. ReceptionistI’ll flag that for the team and hold an estimate tomorrow at 4:00, or Thursday at 10:00. Which works?

What lands in your dashboard

Reason
The grout in the shower is failing and the floor by the tub feels soft underfoot.
Wants
There’s a faint yellow stain in the kitchen ceiling, yes.
Callback
(416) 555-0140
Next step
Visit held: an estimate tomorrow at 4:00, or Thursday at 10:00. Caller picks a time.

Text sent to the caller

Thanks for calling TrueStone Tile Co.. Your visit request is held. We’ll text to confirm the time.

The problem

Why tile and stone owners
miss jobs

Leak calls get flagged to you right away. Estimate visits get booked with the room, the material and the problem written down.

  • Kneeling in thinset, hands covered

    Setting tile is slow, precise work with wet hands. Answering “what would a shower re-tile cost?” is not happening mid-set.

  • Bathroom renovations get compared

    Homeowners plan a bathroom for months and line up a few tile setters. The first estimate visit anchors the whole quote.

  • Leaks behind tile feel like an emergency

    A soft spot by the tub or a ceiling stain below the bathroom gets a call the evening it’s noticed. Voicemail loses those jobs.

How it works

Three steps, and your customers
never dial a new number

  1. Step 1

    A call comes in

    Your phone still rings first. If you can’t answer, Front&Center picks up.

  2. Step 2

    The AI handles it

    It answers in your company’s name, asks what the job is and where, answers questions from what you’ve told it, and books a time or takes a message.

  3. Step 3

    You get the lead

    You get an alert with a summary. The recording and transcript are in your dashboard, and a text follow-up keeps the job from going cold.

The math

One recovered job
can pay for the month

We started the calculator with an example tile and stone job. Change it to what your jobs are worth.

Jobs saved from missed calls, per month
1
Plan

$2,500 back for a $300 month on Growth.

Recovered work$2,500
Growth plan$300

That’s 8.3× what the plan costs. Prices in CAD, per month.

Pricing

Pricing, once
you’ve heard it

Every plan starts with a 14-day free trial, and you have 30 days after your first payment to ask for a full refund.

30-day money-back guarantee14-day free trialNo contracts

Solo

$79CAD / month

or $790 CAD a year (2 months free)

For one-truck operators who can't pick up on the job: the phone gets answered and every call is on record, so you can see exactly what you missed.

  • 150 caller minutes / month
  • Answers missed & after-hours calls in English or French
  • Books jobs into your calendar
  • Emergency triage with safety advice
  • Missed-call text-back & callback queue
  • Every call on record: summary, transcript, recording, lead details and call problems
Start my free trial

14-day free trial, 30-day money-back guarantee

Starter

$150CAD / month

or $1,500 CAD a year (2 months free)

For a small crew that wants the AI getting better every week: it learns from every miss, texts callers for photos, and holds each booking until you approve it.

  • 500 caller minutes / month
  • Everything in Solo, for up to 5 teammates
  • Train from misses: answer a question once, it uses it on the next call
  • Asks callers for photos by text, on the call
  • Approve each booking before it's confirmed
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14-day free trial, 30-day money-back guarantee

Growth

Recommended

$300CAD / month

or $3,000 CAD a year (2 months free)

For multi-crew shops that want to see what the answering is worth: the weekly money recovered report, deposits taken on the call, and your CRM in step.

  • 1,500 caller minutes / month
  • Everything in Starter, for up to 10 teammates
  • Weekly money recovered report
  • Deposit links paid to your Stripe
  • Briefed transfers and on-call rotation
  • Two-way Jobber and HubSpot sync, plus custom lookups
Start my free trial

14-day free trial, 30-day money-back guarantee

Scale

$750CAD / month

or $7,500 CAD a year (2 months free)

For multi-location shops that want the AI working new leads and past customers on top of the answering.

  • 5,000 caller minutes / month
  • Everything in Growth, for up to 25 teammates
  • Calls new web & Google leads back in under a minute
  • Website chat and Google review requests
  • Estimate follow-up, tune-up reminder & win-back campaigns
  • Priority support
Start my free trial

14-day free trial, 30-day money-back guarantee

Talk to us

Enterprise

Custom

Custom minutes, onboarding and pricing for larger teams. Talk to us.

  • Custom caller minutes & pricing
  • Everything in Scale
  • Dedicated onboarding help
  • Volume / multi-location options
Contact usTalk to us

Prices in Canadian dollars, plus applicable tax. Compare every feature. Change plans anytime in Settings. Enterprise is custom: email us.

Questions

Tile and stone owners ask
before switching it on

  • Can an AI receptionist answer calls for my tile and stone business?

    Yes. The floor by the tub feels soft underfoot, and the call comes in the evening it’s noticed. Front&Center answers in English or French while your crew is setting tile. It asks where the tile is and what’s wrong, books the estimate into your calendar, and flags the leak calls for you. Leak calls get flagged to you right away. Estimate visits get booked with the room, the material and the problem written down.

  • What does the AI say when a tile and stone customer calls?

    It answers in your business’s name, for example “You’ve reached TrueStone Tile. How can I help?”, then asks what the job is, how urgent it is and where it is, answers questions about your services, and offers open appointment times or takes a message for a callback.

  • How much is one missed tile and stone call worth?

    Say a typical job in Tile and stone is worth $2,500+. That’s an example; yours may be more or less. If a missed call goes to a competitor, that’s the job you lose. Recovering a single job like that in a month would cover the Growth plan at $300 CAD.

  • How much does an AI receptionist cost for a tile and stone company?

    Front&Center starts at $79 CAD/month on the Solo plan. Growth, at $300 CAD/month, adds the money recovered report, deposit links, briefed transfers and on-call, Jobber, HubSpot and custom lookups. Google review requests are on Scale at $750 CAD/month. Every plan starts with a 14-day free trial.

  • Do I keep my tile and stone business phone number?

    Yes. Your phone still rings first. Only the calls you don’t answer are forwarded to Front&Center through your carrier’s no-answer forwarding, so customers keep dialing the number they already know.

Other trades

Also answering for
these trades

Working out whether it’s worth it? Read what missed calls cost a trades business and how to forward missed calls in Canada. See all trades we serve.

Put Front&Center on your tile and stone line.

Hear it take a tile and stone call first. Setup is three steps from a computer, and you keep your number.

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