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AI receptionist for water damage restoration businesses in Canada

Water spreads all night and they call every number they can find.

The water heater lets go at 11 p.m. and there are two inches across the basement floor. Front&Center answers in French or English while your crew is extracting. It tells the caller to shut off the water if that’s safe and asks how long it has been standing, and whether it came from a supply line or something like a toilet or a sewer. Then it texts you the emergency right away and books the drying and repair visits into your calendar.

Hear it answer a water damage restoration callStart 14-day free trial
  • 14-day free trial · 30-day money-back
  • Keep your number
  • English & French
  • Cancel anytime
RapidDry Restoration(416) 555-0140 2:14Booking held

What the caller heard

  1. ReceptionistThanks for calling RapidDry Restoration. How can I help you?
  2. CallerThe water heater let go and there’s two inches of water across the basement.
  3. ReceptionistFirst, if you can safely shut off the water valve to the heater, please do that now. How long has the water been standing, and is it from a supply line or something like a toilet or a sewer? I’m flagging this as an emergency. What’s the address?
  4. CallerAbout an hour, and it’s from the heater line. It’s still spreading. We’re at 33 Maple Grove.
  5. ReceptionistA crew is being alerted right now and someone will call you back shortly. I’ll text you everything we’ve noted.

What lands in your dashboard

Reason
The water heater let go and there’s two inches of water across the basement.
Wants
About an hour, and it’s from the heater line. It’s still spreading. We’re at 33 Maple Grove.
Callback
(416) 555-0140
Next step
Visit held. Caller picks a time.

Text sent to the caller

Thanks for calling RapidDry Restoration. Your visit request is held. We’ll text to confirm the time.

The problem

Why water damage restoration owners
miss jobs

Emergency calls get the safety step and an immediate text to you with the address and the source. Drying and repair visits get booked on your calendar.

  • Floods don’t wait for business hours

    A burst pipe or a failed sump at 11 p.m. is the worst night of someone’s year. They call every restoration company until one answers.

  • The pumps are running and you can’t pick up

    You’re in a flooded basement with extractors going. The next call is the job you would have booked, now going to a competitor.

  • Every hour of delay grows the damage

    Callers know water gets worse overnight. Voicemail tells them to keep calling, and they do, right past you.

How it works

Three steps, and your customers
never dial a new number

  1. Step 1

    A call comes in

    Your phone still rings first. If you can’t answer, Front&Center picks up.

  2. Step 2

    The AI handles it

    It answers in your company’s name, asks what the job is and where, answers questions from what you’ve told it, and books a time or takes a message.

  3. Step 3

    You get the lead

    You get an alert with a summary. The recording and transcript are in your dashboard, and a text follow-up keeps the job from going cold.

The math

One recovered job
can pay for the month

We started the calculator with an example water damage restoration job. Change it to what your jobs are worth.

Jobs saved from missed calls, per month
1
Plan

$3,500 back for a $300 month on Growth.

Recovered work$3,500
Growth plan$300

That’s 12× what the plan costs. Prices in CAD, per month.

Pricing

Pricing, once
you’ve heard it

Every plan starts with a 14-day free trial, and you have 30 days after your first payment to ask for a full refund.

30-day money-back guarantee14-day free trialNo contracts

Solo

$79CAD / month

or $790 CAD a year (2 months free)

For one-truck operators who can't pick up on the job: the phone gets answered and every call is on record, so you can see exactly what you missed.

  • 150 caller minutes / month
  • Answers missed & after-hours calls in English or French
  • Books jobs into your calendar
  • Emergency triage with safety advice
  • Missed-call text-back & callback queue
  • Every call on record: summary, transcript, recording, lead details and call problems
Start my free trial

14-day free trial, 30-day money-back guarantee

Starter

$150CAD / month

or $1,500 CAD a year (2 months free)

For a small crew that wants the AI getting better every week: it learns from every miss, texts callers for photos, and holds each booking until you approve it.

  • 500 caller minutes / month
  • Everything in Solo, for up to 5 teammates
  • Train from misses: answer a question once, it uses it on the next call
  • Asks callers for photos by text, on the call
  • Approve each booking before it's confirmed
Start my free trial

14-day free trial, 30-day money-back guarantee

Growth

Recommended

$300CAD / month

or $3,000 CAD a year (2 months free)

For multi-crew shops that want to see what the answering is worth: the weekly money recovered report, deposits taken on the call, and your CRM in step.

  • 1,500 caller minutes / month
  • Everything in Starter, for up to 10 teammates
  • Weekly money recovered report
  • Deposit links paid to your Stripe
  • Briefed transfers and on-call rotation
  • Two-way Jobber and HubSpot sync, plus custom lookups
Start my free trial

14-day free trial, 30-day money-back guarantee

Scale

$750CAD / month

or $7,500 CAD a year (2 months free)

For multi-location shops that want the AI working new leads and past customers on top of the answering.

  • 5,000 caller minutes / month
  • Everything in Growth, for up to 25 teammates
  • Calls new web & Google leads back in under a minute
  • Website chat and Google review requests
  • Estimate follow-up, tune-up reminder & win-back campaigns
  • Priority support
Start my free trial

14-day free trial, 30-day money-back guarantee

Talk to us

Enterprise

Custom

Custom minutes, onboarding and pricing for larger teams. Talk to us.

  • Custom caller minutes & pricing
  • Everything in Scale
  • Dedicated onboarding help
  • Volume / multi-location options
Contact usTalk to us

Prices in Canadian dollars, plus applicable tax. Compare every feature. Change plans anytime in Settings. Enterprise is custom: email us.

Questions

Water damage restoration owners ask
before switching it on

  • Can an AI receptionist answer calls for my water damage restoration business?

    Yes. The water heater lets go at 11 p.m. and there are two inches across the basement floor. Front&Center answers in French or English while your crew is extracting. It tells the caller to shut off the water if that’s safe and asks how long it has been standing, and whether it came from a supply line or something like a toilet or a sewer. Then it texts you the emergency right away and books the drying and repair visits into your calendar. Emergency calls get the safety step and an immediate text to you with the address and the source. Drying and repair visits get booked on your calendar.

  • What does the AI say when a water damage restoration customer calls?

    It answers in your business’s name, for example “Thanks for calling RapidDry Restoration. How can I help you?”, then asks what the job is, how urgent it is and where it is, answers questions about your services, and offers open appointment times or takes a message for a callback.

  • How much is one missed water damage restoration call worth?

    Say a typical job in Water damage restoration is worth $3,500+. That’s an example; yours may be more or less. If a missed call goes to a competitor, that’s the job you lose. Recovering a single job like that in a month would cover the Growth plan at $300 CAD.

  • How much does an AI receptionist cost for a water damage restoration company?

    Front&Center starts at $79 CAD/month on the Solo plan. Growth, at $300 CAD/month, adds the money recovered report, deposit links, briefed transfers and on-call, Jobber, HubSpot and custom lookups. Google review requests are on Scale at $750 CAD/month. Every plan starts with a 14-day free trial.

  • Do I keep my water damage restoration business phone number?

    Yes. Your phone still rings first. Only the calls you don’t answer are forwarded to Front&Center through your carrier’s no-answer forwarding, so customers keep dialing the number they already know.

Other trades

Also answering for
these trades

Working out whether it’s worth it? Read what missed calls cost a trades business and how to forward missed calls in Canada. See all trades we serve.

Put Front&Center on your water damage restoration line.

Hear it take a water damage restoration call first. Setup is three steps from a computer, and you keep your number.

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